Manager, Business Development

Iterable is the leading AI-powered customer engagement platform that helps leading brands create dynamic, individualized experiences at scale. As a Manager, Enterprise Business Development, you will lead a team of BDRs to drive top of funnel sales pipeline that is crucial for the company's growth.

Responsibilities:

• Lead and develop a team of Enterprise BDRs responsible for generating qualified pipeline and strategic opportunities for the business
• Drive a high-performance outbound culture centered around precision prospecting, business acumen, multi-threading and quality pipeline creation
• Coach and mentor BDRs through regular 1:1s, call reviews, account strategy sessions and ongoing skills development
• Partner closely with Sales, Marketing, RevOps and Enablement to align outbound strategy, messaging, campaigns and territory execution
• Use data and performance insights to identify trends, diagnose pipeline generation challenges and proactively drive improvements across productivity and conversion metrics
• Monitor and manage core KPIs including activity effectiveness, meeting quality, pipeline generation, conversion rates and quota attainment
• Develop and reinforce modern outbound best practices across cold calling, email strategy, LinkedIn engagement, account research and AI-assisted prospecting workflows
• Act as an escalation point for the team, helping remove blockers and maintain strong operational execution and rep accountability
• Identify opportunities to improve systems, workflows, tooling and prospecting efficiency at scale
• Deliver regular business insights and forecast updates, with the ability to connect leading activity indicators to pipeline and revenue outcomes
• Recruit, interview, hire and onboard top BDR talent while helping build a strong internal leadership bench as the organization scales
• Foster a culture of ownership, continuous improvement, collaboration and accountability across the team

Requirements:

• 2+ years of experience leading and developing high-performing SDR/BDR teams within a SaaS environment
• A strong understanding of modern outbound prospecting motions across Enterprise sales cycles and complex buying committees
• Proven ability to coach reps across cold calling, strategic prospecting, messaging, objection handling and pipeline creation
• A data-driven mindset with a consistent track record of operational excellence, KPI management and driving measurable pipeline outcomes
• Strong business acumen and the ability to translate complex concepts into clear, actionable guidance for direct reports and cross-functional stakeholders
• Experience partnering cross-functionally with Sales, Marketing, RevOps and Enablement teams to drive aligned GTM execution
• Excellent communication, coaching and organizational skills with the ability to influence across all levels of the business
• A growth mindset with a passion for developing talent, building culture and continuously improving team performance