Principal Product Manager (R14014)

Oportun is a mission-driven financial services company focused on empowering members to achieve their financial goals. The Principal Product Manager will drive innovation in Operations, leading the development and scaling of products that enhance customer experience and financial health.

Responsibilities:

• Collaborate with leadership and cross-functional stakeholders to craft long-term product strategy
• Scope and lead the development of new product features that will improve financial health of our users
• Analyze data and perform user research to form and test hypotheses in the pursuit of building a deep understanding of our customers’ needs and behaviors
• Manage a high-performing cross-functional product team that includes engineering, design, data, marketing, legal, and customer support to implement and build new features
• Coach and mentor junior Product Managers
• Drive strong communication and alignment up, down and sideways within the organization

Requirements:

• 8-10+ years of product management experience in high-growth environments
• Experience in the financial services industry (FinTech, challenger bank, etc.) highly preferred
• Passionate about improving the financial health of Oportun's members
• Experience working and delivering on complex problems
• Excel in making data-informed decisions (testing and experimentation, defining metrics, data analysis)
• Track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners
• Clear and concise communicator with superb documentation skills
• Scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members
• Comfortable navigating through ambiguous problem spaces in pursuit of clarity and concrete outcomes