Workday Benefits Analyst

Strada is a people, payroll, and technology leader simplifying international workforce management. The Workday Benefits Analyst will support Benefits implementations and ongoing technology service delivery to clients and teams within Strada Global.

Responsibilities:

• Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
• Resolves cases and/or systematic edits for our clients’ employees
• Works daily with other Strada colleagues, third-party providers, and client contacts to ensure seamless process deliver for our clients’ employees
• Manages own work and communicates status to team
• Understands how to utilize the data in Workday to perform root cause analysis and trending for continuous improvement opportunities
• Create tickets as needed and follow up on the status, reporting back to the appropriate team member
• Demonstrates quality assurance fundamentals by reviewing/executing test plans to ensure system specifications are as expected