Supply Chain Automation Engineer

OnTrac is a leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses. They are seeking a Supply Chain Automation Engineer to oversee the performance of all automation sortation systems across the network, driving operational excellence and KPI performance in collaboration with various teams.

Responsibilities:

• Network performance ownership: Own end-to-end performance of all automation sorters (carton, smalls, irreg) across the network
• Core KPI improvement: Drive improvement in key performance metrics including Throughput (PPH), Availability/Uptime, Quality/Defect Rates, and OEE (Availability, Performance, Quality)
• Systemic issue identification & scalable solutions: Identify systemic issues and deploy scalable solutions across multiple sites
• KPI reporting & performance visibility: Develop and maintain daily, weekly, and monthly KPI reporting cadences, ensuring real-time visibility into site performance and standardized reporting across the network
• Operational accountability & corrective action: Partner with site Operations leaders to set performance targets, hold teams accountable to execution, drive corrective actions for underperforming sites, and ensure adherence to standard work and process compliance
• Executive communication & alignment: Lead Monthly Business Reviews (MBRs) with senior and C-suite leadership, providing concise updates on network health, risks, opportunities, and performance versus targets, while delivering clear recommendations and action plans
• Program leadership & execution: Lead network-wide initiatives to improve sorter efficiency, reduce rehandle and defects, optimize resource allocation, track progress against goals, and ensure timely execution and closure of action items
• Cross-functional partnership: Partner with Operations, Engineering/Maintenance, Industrial Engineering, and Linehaul/Network Planning to align network decisions with throughput, cost, and scalability objectives

Requirements:

• 8+ years of experience in Operations, Industrial Engineering, or Automation Performance
• Strong understanding of sortation systems (carton, smalls, automated conveyance)
• Strong understanding of OEE and throughput optimization
• Proven ability to drive results across multiple sites
• Proven ability to influence without direct authority
• Exceptional analytical skills, including data interpretation and KPI development
• Exceptional communication skills, including executive-level presentations
• Experience presenting to VP / C-suite audiences