IT Business Analyst (Imports Operations) - Remote

Harbor Freight Tools is a national tool retailer seeking an IT Business Analyst to support assigned enterprise applications and maximize the value of IT investments. The role translates business requirements into system solutions, leads application-related projects, analyzes system issues, provides application support, and manages vendor and testing activities.

Responsibilities:

• Oversee the daily performance and operation of enterprise-level software applications
• Perform the following duties: budgeting, quality control, research, purchasing of assets or software, contract negotiation and management
• Act as a liaison between technology teams, support teams, business units, and senior management
• Collaborate with project managers, solutions architects and project sponsors to determine project scope and how to execute multiple projects
• Meet with decision makers, systems owners, and end users to define business requirements, and systems goals, and identify and resolve systems issues
• Document functional business requirement and interpret into system designs
• Analyze and determine root-cause for reported system issues
• Conduct research into on emerging application development software products, languages, and standards in support of procurement and development efforts
• Utilize standard templates to accurately and concisely write requirement and functional specifications
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems across the organization
• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications
• Coordinate and perform in-depth tests, including system, integration, and customer acceptance, for modified and new systems, and other post-implementation support
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
• Work independently on projects and analysis
• Maintain reference documentation for audit purposes
• Perform other duties as assigned
• Nights and weekends As required

Requirements:

• 2-3 years of experience supporting software applications and software development
• 5 years of experience supporting software applications and software development
• Proficient in the use of SQL, Excel, and Access
• Experience with retail applications and principles
• Familiarity with retail IT business practices
• Strong knowledge of system and software quality assurance best practices and methodologies
• Understanding and experience in project management and exposure to project management methodologies
• Understanding of Software Development Lifecycle methodologies as adopted by the organization
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Ability to conduct research into software-related issues and products
• Highly self-motivated and directed
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Corporate - Remote - General office environment requiring ability to: Stand, walk, sit for extended periods of time
• Speak and listen to others in person and over the phone and video conferencing
• Use keyboard and read from computer screen and reports
• The ability to lift up to 15 lbs
• Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others
• 4 Year / Bachelors Degree · BS in Computer Science, Information Technology, Business or a related field preferred
• A wide degree of creativity and latitude is expected as part of the job performance and will need to rely on judgment and experience to accomplish goals
• Flexible and adaptable in regard to learning and understanding new technologies