Sr. IT Business Analyst

Nissha Medical Technologies is a global Contract Development and Manufacturing Organization focused on advancing healthcare. The Senior IT Business Systems Analyst will lead delivery across complex initiatives within Manufacturing and Supply Chain systems, ensuring alignment between business needs and system capabilities.

Responsibilities:

• Lead solution design and recommend scalable system approaches
• Translate business needs into clear functional and technical specifications
• Drive delivery across implementations, enhancements, and support work
• Ensure alignment with enterprise architecture and global design
• Serve as SME across Manufacturing and Supply Chain processes: Work Orders, Outside Processing (OSP), Procurement, Inventory, Planning
• Troubleshoot complex transactional issues and identify root cause
• Understand upstream/downstream impacts across integrated modules
• Own end-to-end resolution of production issues
• Lead root cause analysis and implement long-term fixes
• Coordinate across business, IT, and vendors to resolve issues quickly
• Reduce recurring defects through structured problem management
• Lead enhancement lifecycle from intake through deployment
• Facilitate discovery session and identify process improvement opportunities
• Drive prioritization aligned to business value and system impact
• Challenge non-scalable or non-standard requests
• Lead requirements, testing, and deployment support to site implementations
• Support global ERP rollouts and system migrations
• Drive standardization across sites while managing local requirements
• Support go-live and hypercare stabilization
• Lead UAT strategy, script development, and execution
• Coordinate defect tracking, triage, and resolution
• Ensure high-quality, reusable test assets and documentation
• Engage stakeholders to clarify requirements and manage expectations
• Influence adoption of standard processes and best practices
• Provide clear communication across technical and non-technical audiences
• Push back when scope, priorities, and design are misaligned
• Mentor junior analysts and review deliverables for quality
• Establish and reinforce documentation and delivery standards
• Contribute to building a structured, high-performing team

Requirements:

• Bachelor's degree in Business, IT, Computer Science, or related field
• 5+ years experience as a Business Systems Analyst supporting ERP systems
• Strong experience in Manufacturing and Supply Chain domains
• Experience working with cross functional and global teams
• Experience delivering solutions across full SDLC lifecycle, from requirements gathering to deployment and maintenance
• Proven ability to manage multiple concurrent workstreams
• Hands-on experience with Oracle Fusion or similar ERP systems SCM: Manufacturing, Procurement, Inventory, Planning
• Experience with: System configurations and approval workflows, OTBI reporting, HDL, integrations (APIs, extracts)
• Experience with global ERP implementations or site rollouts
• Experience in hybrid Agile/Waterfall delivery models
• Experience supporting post-go-live hypercare