Project Manager

EXL is a leading data analytics and digital operations company that partners with clients to improve business outcomes. They are seeking a Project Manager to support campaign execution and audience strategy initiatives for a banking client, managing offshore delivery teams and ensuring high-quality execution.

Responsibilities:

• Own end-to-end delivery of campaign execution and audience selection initiatives
• Manage offshore India teams to ensure timely, accurate, and high-quality delivery
• Partner with client stakeholders across business, analytics, operations, and technology teams
• Drive execution governance, issue resolution, prioritization, and delivery tracking
• Support end-to-end campaign lifecycle including planning, forecasting, execution, analytics, and reporting
• Work with bureau attributes, segmentation strategies, and PS/DM campaign execution
• Identify opportunities for workflow optimization, automation, and scalable process improvements
• Support modernization initiatives across campaign execution and reporting ecosystems

Requirements:

• 6–10+ years of experience in campaign execution, marketing operations, analytics delivery, or related roles
• Prior experience leading teams and managing offshore delivery models
• Experience within banking domains such as Credit Cards, UIL, or HE products
• Strong stakeholder management, communication, and delivery ownership skills
• Experience working with bureau data/attributes and audience targeting frameworks
• SQL
• Python
• Campaign lifecycle management
• Audience segmentation and targeting
• PS/DM campaign execution
• Tableau
• Ascend Marketing and/or Ascend Ops
• Workflow automation experience
• Exposure to data engineering concepts
• ML model deployment/usage