Director, Financial Services, Customer Partner (NY, NY)

Kyndryl is a global IT services company focused on designing, building, and managing mission-critical technology systems. They are seeking a Director of Financial Services, Customer Partner to drive account growth, develop customer relationships, and execute strategic account management for their largest clients.

Responsibilities:

• Revolutionize relationship management, drive account growth, and boost profitability
• Create, maintain, and develop deep customer connections with top-level executives
• Develop and execute cutting-edge account strategies for proactive account growth
• Focus on selling new offerings and minimizing erosion in renewals
• Build relationships with key decision-makers and deliver tailor-made solutions
• Work closely with other sales team members to ensure a seamless account management process
• Lead one or more Portfolio or Strategic accounts and generate new opportunities
• Expand existing work into larger scopes and new capabilities
• Build a strong go-to-market pipeline with partners to pursue new deals
• Take charge of customer satisfaction and account compliance

Requirements:

• 5+ years experience running account P&L
• Deep knowledge of business and technology trends and industry best practices
• 7+ years of experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open minded and empathetic approach in relationships with customers
• Bachelor's degree or Master's degree
• Sales experience in technical solutions