Senior Director, Product Management - Life Sciences

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) and is seeking a Senior Director of Product Management for the Life Sciences industry. This role is responsible for leading the strategy and execution of the company's Life Sciences product portfolio, requiring a deep understanding of market needs and the ability to lead cross-functional teams in developing innovative products.

Responsibilities:

• Lead the product management strategy and execution for the company's Life sciences product portfolio
• Define and prioritize product requirements based on market and customer needs, and work closely with cross-functional teams to deliver innovative products that meet business objectives and drive growth
• Collaborate with sales and marketing teams to develop go-to-market strategies and ensure successful product launches
• Develop and maintain a deep understanding of market trends, challenges, and opportunities, and make recommendations for new product development and enhancements to existing products
• Lead and manage a team of product managers and collaborate with other cross-functional teams, including engineering, design, and quality assurance, to ensure successful product development and launch
• Monitor and analyze market trends and competitive landscape to inform product development and strategy
• Manage product roadmap and prioritize product features and enhancements based on customer feedback, market trends, and business objectives
• Ensure that all products meet quality standards and customer expectations
• Provide leadership and guidance to cross-functional teams to ensure successful execution of product development projects
• Establish and maintain relationships with key customers, industry experts, and thought leaders to inform product strategy and stay up-to-date on industry trends and best practices

Requirements:

• Bachelor's or Master's degree in Business, Marketing, Engineering, or related field
• 10+ years of experience in product management or related roles in the Life Sciences industry
• Strong knowledge of market trends, challenges, and opportunities in Life Sciences
• Proven track record of developing and launching successful products in the Life Sciences industry
• Demonstrated experience in leading and managing cross-functional teams
• Excellent communication, leadership, and collaboration skills, with the ability to influence stakeholders at all levels
• Strong problem-solving and analytical skills, with the ability to identify and solve complex business problems
• Ability to manage multiple projects simultaneously and deliver results on time and within budget
• Familiarity with agile development methodologies
• Understanding of digital marketing and e-commerce best practices
• Experience with brand management and development