A pharma company in Massachusetts is seeking a Project Manager to focus on Salesforce Portal Implementation in a Remote capacity. In this role, the Project Manager will be responsible for leading the implementation of a Salesforce-based patient portal solution for a healthcare environment.

About the Opportunity:

Shift: Day shift

Schedule: Monday through Friday

Hours: Standard business

Setting: Remote

Responsibilities:

Lead the planning, execution, and delivery of a Salesforce patient portal implementation project.

Collaborate with clinical, operational, IT, compliance, and executive stakeholders to define business requirements and success criteria.

Design and implement patient-facing experiences using Salesforce Experience Cloud and Health Cloud.

Manage integrations between Salesforce and EHR systems, scheduling platforms, identity management systems, and other healthcare applications.

Oversee testing, user acceptance testing, training, deployment, issue resolution, and post-go-live support.

Qualifications:

5+ years of healthcare system implementation experience

10+ years of project management experience

1+ years managing enterprise Salesforce projects

Experience implementing Salesforce Experience Cloud solutions

Experience with Salesforce Health Cloud in healthcare environments

Experience delivering patient engagement, patient portal, or healthcare digital transformation initiatives

Strong understanding of healthcare workflows, patient access, scheduling, care coordination, and patient communications

Experience integrating Salesforce with EHR or EMR platforms

Knowledge of HIPAA, healthcare security, and data privacy requirements

Strong stakeholder management and executive communication skills

Experience with Agile and/or hybrid project management methodologies

Desired Skills:

Salesforce Experience Cloud Consultant Certification

PMP, PMI-ACP, Scrum Master, or equivalent project management certification

Experience with identity and access management, single sign-on, and patient authentication workflows

Familiarity with healthcare interoperability standards such as HL7 and FHIR

Project Manager - Salesforce Portal Implementation

Key skills

About this role