Senior Business Development Manager National & Strategic Accounts

HX Expeditions is dedicated to promoting sustainable travel and providing unique expedition experiences. The Senior Business Development Manager is responsible for driving commercial performance and enhancing partner relationships while executing the company's commercial strategy across the Americas.

Responsibilities:

• Own the commercial plan and revenue performance for assigned national and strategic accounts
• Develop and execute annual business plans informed by partner needs, booking trends, consortia requirements, and HX growth priorities
• Manage sales agreements, backend incentives, co-op programs, and reporting cadence with partners
• Forecast performance and provide opportunity updates through Salesforce with high accuracy and discipline
• Build and maintain strong executive and advisor-level relationships across national and strategic partners
• Deliver engaging in-person and virtual training, webinars, and presentations tailored to partner needs
• Represent HX at relevant trade and partner events, ensuring strong visibility and strategic alignment
• Identify and develop new national or strategic partner opportunities
• Support BDMs by providing guidance on national account programs, preferred partner requirements, and consortia commitments
• Ensure BDMs have clarity on program expectations, policies, promotional calendars, and account-level priorities
• Share network insights, advisor performance trends, and partner intelligence to strengthen territory execution
• Serve as subject-matter resource for national/strategic account processes, expectations, and operating rhythms
• Coordinate with sales leadership to ensure consistent execution across national agreements and partner programs
• Work closely with Marketing to develop high-ROI co-op initiatives and evaluate campaign effectiveness
• Maintain rigorous Salesforce discipline including updates, activities, contacts, and forecasting
• Evaluate partner performance, track KPIs, and recommend actions to accelerate growth
• Ensure all national account commitments, reporting cycles, and commercial deliverables are met on time

Requirements:

• 7+ years in sales, account management, or business development (travel industry preferred)
• Demonstrated success managing national or strategic partner portfolios
• Excellent relationship-building, communication, and presentation skills
• Strong commercial acumen and experience in forecasting, co-op planning, and contract execution
• High proficiency in Salesforce, MS Office, webinar platforms, and digital communication tools
• Bachelor's degree or equivalent experience required
• Organized, self-driven, detail-oriented, comfortable in a fast-moving environment
• Strong communicator with excellent follow-through
• Able to manage multiple priorities and execute at a high level
• Demonstrated polish and professionalism at all times when engaging with leaders and team members with differing points of view
• Effective & confident communication skills
• Ability to work in an organised and logical manner with the flexibility to adapt to change when necessary