Business Intelligence Analyst

PCI Professional Services is supporting a contract with the CDC and is seeking a Business Intelligence Analyst. The role involves designing and maintaining data visualizations and analytical products to help stakeholders make informed decisions, while ensuring compliance with reporting requirements.

Responsibilities:

• Design and develop interactive dashboards, scorecards, and visual analytics to support program performance, IT governance, EPLC, CPIC, and operational reporting
• Build and maintain BI dashboards using multiple data sources (SharePoint lists, SQL databases, Excel files, service desk systems, and security tools)
• Translate complex technical, financial, and compliance data into clear, executive-level visuals for leadership briefings and governance boards
• Ensure visualizations follow best practices for accessibility, clarity, and usability, including Section 508 considerations where applicable
• Extract, transform, and analyze structured and semi-structured data from: SQL Server databases, SharePoint (2016 and SharePoint Online), Excel and CSV-based reporting, Service management and ticketing systems
• Develop supporting data models, calculated measures, and KPIs aligned to CDC and HHS reporting standards
• Validate data accuracy and consistency across multiple reporting sources
• Support EPLC and CPIC reporting, including schedules, milestones, risks, issues, and performance metrics
• Assist with monthly status reports (MSRs), task summary reports (TSRs), quarterly risk reports, and annual/final reports through automated or semi-automated visual reporting solutions
• Provide analytical support for InfoSec, governance, and asset oversight reporting needs
• Support ad hoc data calls from CDC OD, HHS, and OMB by rapidly developing one-off analytical views or visual summaries
• Work directly with program managers, business analysts, InfoSec staff, and system owners to define reporting requirements
• Present findings and dashboards to both technical and non-technical audiences
• Maintain documentation for dashboards, data sources, assumptions, and refresh schedules

Requirements:

• 7+ years of experience in data visualization, business intelligence, or analytics
• Bachelor degree in computer science, software engineering, or related technical discipline
• Demonstrated experience translating program, financial, or IT operational data into executive-ready visual products
• Experience supporting government or large enterprise IT programs
• Experience working with cross-functional teams (PMs, InfoSec, developers, leadership)
• Experience supporting CDC, HHS, or other federal health agencies
• Familiarity with IT service management data (incidents, changes, vulnerabilities)
• Knowledge of Section 508 accessibility requirements
• Prior experience supporting labor hour or time and materials contracts
• Experience contributing to dashboard automation and reporting optimization