Senior Product Manager

Humana Inc. is a leading U.S. healthcare company focused on improving health outcomes for its clients. The Senior Product Manager will develop and manage products that enhance clinical care management and technology solutions, driving transformation and ensuring seamless integration across platforms.

Responsibilities:

• Lead new transformation efforts, aligning technology roadmaps with enterprise goals and clinical, operational, and customer experience goals. Champion improvement and scalability for new markets, services, and population launches
• Cultivate strong relationships with senior leaders, business leaders, and technical teams. Serve as a trusted advisor, translating complex technical concepts into actionable business recommendations. Facilitate alignment and consensus among diverse stakeholders, ensuring transparency and shared ownership of outcomes
• Promote delivery of business capabilities across multiple clinical platforms. Manage dependencies, milestones, and inter-team coordination to ensure timely execution
• Evaluate and communicate the growth of architectural and integration decisions. Ensure compliance, reliability, and scalability, managing operational risks and issue resolution
• Anticipate and manage the impact of system changes, outages, and upgrades. Partner with IT and business teams to evaluate issues and escalate risks
• Prepare concise, status reports and summaries. Convert technical updates into clear business terms for leadership visibility
• Help develop product owners and analysts, encouraging technical fluency and structured delivery approaches

Requirements:

• Bachelor's degree with 1+ year(s) experience in clinical management systems or 5+ years of Product Management or Health Informatics experience
• Comprehensive knowledge of all, including, Outlook, and Excel (can perform complex functions)
• Experience communicating complex technical concepts to a variety of audiences in both written and oral forms
• Communicate product updates, milestones, and progress to internal and external partners
• Cross-functional initiatives and drive transformation across technology and business domains
• 1-2 years experience working with Medicaid and/or Medicaid programs (specifically Special Needs Plans and state Medicaid Care Management) to gather decisions or requirements and document them for system build, configuration or enhancement
• Master's Degree in Business or Healthcare
• JIRA Align experience
• Azure DevOps (ADO) experience
• Epic experience / certifications
• Experience excelling in growth-oriented environments, balancing strategic vision with operational execution