Glean is a Work AI platform that enhances productivity through intelligent search and AI capabilities. The Product Manager, Growth will strategically drive the growth product area, focusing on activation, retention, and expansion to enhance user engagement and value.
Responsibilities:
- Help define and drive the product strategy and roadmap for Growth, translating broad company vision into specific bets across activation, retention, and expansion, informed by funnel data, experimentation, and customer behavior
- Own the PLG motion end to end — from acquisition and onboarding through activation, habit formation, and self-serve expansion — and design the loops that turn individual adopters into team- and org-wide usage
- Build platform-level growth capabilities such as referrals, invitations, notifications, in-product education, and lifecycle messaging that compound across surfaces rather than living in a single feature
- Drive off-surface growth by meeting users where they already work — the browser extension, email, Slack and Teams, mobile, and other entry points — so Glean stays present and valuable outside of a single destination app
- Partner deeply with engineering, design, and data teams to turn ambiguous concepts into well-scoped products and experiments, with clear user flows, interaction patterns, instrumentation, quality standards, and measurable outcomes
- Build a rigorous experimentation and measurement culture, defining the activation and retention metrics that matter, instrumenting the funnel, and running A/B tests to learn fast and ship what moves the numbers
- Drive customer-focused prioritization and efficient execution, balancing long-term platform opportunities with urgent user pain points, strategic customer asks, and company priorities
- Collaborate closely with go-to-market, marketing, solutions, and support teams to learn from real customer problems and ensure our growth strategy reflects how users actually adopt and spread Glean
- Bring a high bar for product craft by not only identifying the right opportunities, but also specifying how they should work in practice, including concrete onboarding flows, UI behavior, and adoption paths