About this role
Job Description:
At a high level, the resources will support Client's System Engineers in diagnosing and troubleshooting network connectivity issues.
The work is expected to be done onsite throughout the 7-county metro area, both inside and outside. Resources must have reliable transportation
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Requirements
Sample Tasks
Install or replace physical network switches and ports in Client's system infrastructure throughout the organization
Support System Engineers in diagnosing and troubleshooting network connectivity issues
Support and communicate about workspace standard power systems and wireless connectivity issues with the network team
Document work performed using pictures, notes, and shared spreadsheets
Ensure equipment installation is in proper location of Client's connected infrastructure
Ensure basic installation steps are performed
Communicate set-up issues and concerns with System Engineers and the network team
Identify appropriate hardware equipment to be transported and delivered for the required job
Safely load and secure hardware equipment in Client vehicles
Document appropriate hardware equipment delivered to System Engineer
Discuss planned hardware transportation, installation, schedule, and connection with the Systems Engineer
Assist the Systems Engineer in layout of new infrastructure equipment
Communicate planned work completion or issues
Provide knowledge transfer to other Network Team members as required
Desired Skills
High school diploma/GED AND four or more years of relevant work experience; or an Associate or higher degree OR two-year college/technical school certification AND two or more years of relevant work experience