Business Analyst III/IV

The Standard is a company focused on making a difference in the lives of others, with a commitment to customer service and operational excellence. The Business Analyst role involves analyzing processes and systems to improve operational efficiency and customer experience, while partnering with stakeholders to document requirements and support cross-functional projects.

Responsibilities:

• Analyze business processes and systems to identify gaps and recommend solutions
• Gather and document business and system requirements (current and future state)
• Partner with business and IT teams to deliver system enhancements and process improvements
• Lead or support testing efforts, including test planning and execution
• Perform root cause analysis and contribute to reporting and data insights

Requirements:

• Bachelor's degree in Business or a related field (or equivalent experience)
• Minimum 6 years of progressive experience in business analysis, financial services, retirement plans, technology delivery, or related fields for BA III
• Minimum 8 years of progressive experience in business analysis, financial services, retirement plans, technology delivery, or related fields for BA IV
• Experience gathering and documenting business and system requirements
• Experience working with cross-functional stakeholders across business and technology teams
• Experience supporting or leading system implementations, enhancements, or process improvements
• Experience in retirement plans or financial services domain
• Experience with Salesforce and/or PACE
• Experience working within Agile methodology and SDLC environments
• Experience using artificial intelligence for requirements gathering
• Certifications such as CBAP, CCBA, PMP, or certifications in process, performance management, or quality assurance/testing