Sr. Business Analyst

Cognizant is seeking a highly skilled Senior Business Systems Analyst to support enterprise customer transitions from legacy Managed File Transfer (MFT) platforms to a modern MFT solution. This customer-facing role focuses on understanding legacy system configurations, gathering requirements, and translating them into scalable designs to ensure successful platform migrations with minimal disruption.

Responsibilities:

• Partner directly with customers to understand legacy MFT configurations and business requirements
• Translate existing system setups into modern MFT platform designs that achieve equivalent or improved outcomes
• Lead requirements elicitation sessions and document functional and technical specifications
• Develop configuration mappings, onboarding templates, and migration documentation
• Validate system configurations, integrations, and file transfer workflows
• Support end-to-end migration lifecycle including planning, execution, and post-migration validation
• Collaborate with cross-functional teams to drive clarity and resolve technical and functional gaps
• Create runbooks, checklists, and customer-facing documentation to support migration efforts
• Ensure high-quality delivery while managing multiple concurrent workstreams

Requirements:

• Bachelor's degree in Information Systems, Computer Science, Business, or related field, or equivalent experience
• 7–10 years of experience in: Business systems analysis, Platform implementations or integrations, Customer onboarding or migration programs
• Proven experience working with Managed File Transfer (MFT) platforms
• Strong customer-facing experience in enterprise environments
• Excellent organizational skills with the ability to manage multiple priorities
• Strong written and verbal communication skills
• Advanced requirements gathering, analysis, and documentation
• Strong understanding of MFT technologies including: SFTP / FTPS protocols, Authentication and security models, Routing, scheduling, monitoring, retries, and error handling
• Ability to analyze legacy systems and design future-state solutions
• Experience with integration workflows across upstream and downstream systems
• Analytical problem-solving skills with a focus on accuracy and detail
• Experience supporting system migrations or large-scale platform transitions
• SQL or scripting knowledge for validation and troubleshooting
• Demonstrated proficiency with enterprise AI tools such as: Microsoft 365 Copilot, GitHub Copilot, Other approved GenAI platforms
• Consistent use of AI tools to improve productivity in: Documentation, Data analysis, Decision-making workflows
• Commitment to continuous learning and adoption of emerging AI capabilities
• Exposure to AI-driven analytics for validation and insight generation