Senior Product Manager I, E-Commerce

BOLD is a global organization that helps people find jobs by creating digital products. They are seeking a Senior Product Manager to join their E-commerce experience team, focusing on optimizing the digital storefront and driving customer lifetime value through effective strategy and execution.

Responsibilities:

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates
• Coordinate with E-Commerce leadership to drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights to relentlessly optimize the user funnel
• Champion the customer voice across the product organization, prioritizing the roadmap based on deep user pain points, market dynamics, and complex opportunity sizing
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks during the planning phase of new E-commerce features
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on both customer satisfaction and business OKRs

Requirements:

• 5-7+ years in Product Management, with a proven track record of delivering results in a fast-paced, high-traffic environment
• Demonstrated experience at an 'Advanced' level (P4), specifically leading complex project execution independently
• Subscription models of consumer-facing products (freemium to paid conversion, renewals, winbacks, retention)
• Pricing & packaging strategies
• Paywall optimization
• Ability to tailor communication for technical and non-technical audiences and influence through storytelling and data
• Advanced ability to lead product decisions rooted in intuitive, customer-first thinking and deep user understanding
• Ability to manage multiple concurrent experiments and initiatives
• Proven experience operating in a high-velocity environment with a weekly or biweekly shipping cadence
• Ability to consistently maintain a prioritized backlog aligned to KPI impact
• Advanced proficiency in product analytics tools (e.g., Amplitude, Mixpanel, GA, FullStory)
• Ability to independently build funnels, cohorts, and retention curves
• Diagnose drop-offs and quantify opportunity size
• Experience in defining and maintaining event tracking schemas
• Qualitative research skills (user interviews, usability testing, session replays) to inform roadmap decisions
• Ability to connect qualitative insights with quantitative signals (e.g., explaining why a funnel drops)
• Experience identifying and leveraging behavioral levers (e.g., urgency, loss aversion, habit formation)
• Deep understanding of front-end systems and experimentation constraints (e.g., feature flags, event tracking, architectural tradeoffs)
• Ability to collaborate effectively with engineering on implementation feasibility and instrumentation
• Experience working in the career or job search industry
• Proven track record of results working with high-traffic sites and advanced A/B testing
• Fluency with AI tools for research, prototyping, and data synthesis
• Expertise in payment success rate optimization and fraud prevention
• Understanding of subscription and payment regulations and compliance