Lead, Business Applications Analyst - Yardi EHR

Welltower Inc. is a global leader in residential wellness and healthcare infrastructure, seeking a Lead, Business Applications Analyst to oversee Yardi EHR and eMAR modules. This role involves managing complex projects, mentoring analysts, and aligning EHR workflows with organizational strategy.

Responsibilities:

• Lead and oversee advanced design, configuration, and optimization of Yardi EHR and eMAR workflows
• Ensure compliance with healthcare regulations and operational best practices
• Manage large and complex EHR projects, ensuring delivery within timelines, budget, and scope
• Serve as escalation point for analysts and project issues
• Develop advanced training programs for EHR modules
• Mentor analysts and senior analysts, ensuring knowledge transfer and skill development
• Oversee advanced troubleshooting and ensure resolution of escalated issues
• Lead audits and quality assurance processes tied to EHR systems
• Partner with leadership and vendors to align EHR strategies with organizational priorities
• Provide detailed reporting and insights to managers and senior leadership

Requirements:

• Bachelor's degree in business, accounting, healthcare administration, real estate, or information systems
• 7–10+ years of professional experience with Yardi EHR, eMAR or related systems
• 3–5+ years of project leadership or lead analyst experience
• Proven ability to implement, optimize, and support large-scale system workflows
• Advanced understanding of business workflows, compliance standards, and system integration
• Demonstrated ability to lead and mentor analysts and cross-functional teams
• Strong interpersonal, conflict management, and communication skills
• Ability to drive change management, user adoption, and governance
• Strong documentation, reporting, and presentation skills
• Master's degree
• Agile, Six Sigma, or PMP certification strongly preferred
• Familiarity with SOX compliance and audit practices strongly preferred