Business Analyst Intern

SoftServe is seeking motivated and analytical students for a Business Analyst Intern position. The role involves working directly with experienced consultants on real business challenges including market research, financial analysis, and process optimization, providing hands-on consulting experience in a structured mentorship environment.

Responsibilities:

• Assist in Identifying and documenting business value, assumptions, constraints, and business rules for the features and backlog items
• Participate in elicitation sessions (stakeholder interviews, workshops) — help prepare, conduct, and confirm results with stakeholders
• Document and specify functional requirements to an appropriate level of detail (e.g. user stories with acceptance criteria, diagrams, mockups)
• Support requirements management activities including scope definition, change tracking, prioritization, and traceability
• Contribute to BA communication planning — package and present requirements, designs, and meeting outcomes to the team and client
• Assist in modeling and visualizing requirements using diagrams, matrices, wireframes, or calculation models
• Help prepare and support demos, acceptance testing, and client feedback analysis
• Gather, structure, and analyze data from multiple sources to support business case preparation and strategic recommendations
• Interns may support projects such as: Go-to-market strategy analysis, Customer acquisition research, Business process improvement, Operational KPI tracking, Competitive benchmarking, AI and automation opportunity assessments, Startup and SME growth strategy projects

Requirements:

• Current undergraduate or graduate student (Business, Economics, Computer Science, Engineering, Data Analytics, Data Science)
• Understanding of software development lifecycle (SDLC) or product development lifecycle (PDLC) concepts
• Strong analytical and problem-solving skills with high abstract reasoning
• Excellent written and verbal English communication and presentation skills
• Proficiency in Excel / Google Sheets and PowerPoint / Google Slides
• Experience with data visualization and AI-assisted productivity tools
• Ability to structure information clearly, logically, and with strong attention to detail
• Good interpersonal skills and ability to work as a team player in a fast-paced environment
• Self-organization, reliability, and flexibility to adapt approach based on feedback and changing conditions
• Knowledge of business analysis techniques (e.g. stakeholder analysis, requirements elicitation, user story writing)
• Familiarity with requirements management or prototyping tools (Jira, Confluence, Figma, Miro, or similar)
• Previous internship, consulting club, or case competition experience
• Familiarity with basic financial analysis and business case preparation
• Understanding of basic data privacy and protection principles
• Knowledge of business process modeling (BPM) concepts
• Ability to create and present clear, structured deliverables (reports, decks, recommendations)