Product Manager Value Based Contracting Operations

Blue Cross Blue Shield Association is seeking a Product Manager for Value Based Contracting Operations. This role is responsible for the business oversight and end-to-end project delivery of technology products, ensuring alignment with business objectives through strategic planning, relationship management, and process improvement.

Responsibilities:

• Responsible for the business oversight and end-to-end project delivery of business and information technology products
• Oversees development, maintenance, and support of advanced technology products to meet the needs of business while integrating system and evolving technologies
• Plans, directs, and executes product and project activities in partnership with internal and external stakeholders to define IT and business strategies to achieve an optimum delivery of software products and strategic business imperatives
• Responsible for leading and managing delivery on multiple projects and responsible for task-prioritization and backlog management
• This position will play a critical role in driving the success of the company's product portfolio by delivering products that meet business objectives
• Strategic planning responsibilities include oversight of program lifecycle from ideation through post-implementation
• Provides vision, leadership, business direction and subject matter expertise of activities within the product portfolio
• Accountable for product or program deliverables, budget estimations/forecasts, variance analysis and justification
• Relationship management skills to build and maintain a positive, collaborative working relationship across various internal and external functional areas
• Establish cohesive relationships and influence decisions without having a direct functional reporting structure
• Build trust, exhibit sense of urgency, drive consensus in resolving conflicts and decision making
• Present status updates to Senior/Executive management
• Resolve or escalate issues, propose alternatives and set or manage expectations in a timely fashion
• Quality Assurance responsibilities include managing the development and translation of business requirements while monitoring and evaluating key performance indicators to measure the success of products and programs
• Ensure adherence to BCBSA processes/procedures
• Use data-driven insights to make informed decisions
• Process improvement responsibilities for driving change and implementing process improvements while ensuring long term compliance
• Provides leadership and business direction by establishing a vision and strategy to meet established goals and objectives, while focused on continuous improvement
• Leads the creation and maintenance of methodologies and processes for the department
• Leads teams to attain goals, pursue excellence and establish discipline specific best-practices

Requirements:

• Bachelor's Degree in computer science, Information Systems, Business Administration, other related field, or equivalent work experience
• 7+ Years experience working in the health insurance industry, within the Blue Cross Blue Shield system
• Possesses strong technology project and product management skills
• Strong team-oriented interpersonal and communication skills
• Excellent presentation creation and delivery skills
• Relationship management skills with the ability to develop and maintain business relationships
• Advanced analytical and problem-solving skills
• Seven or more years' of IT or business work experience focused on business delivery, product management or systems development and programming
• Seven or more years' PC experience using spreadsheets and word processing tools, including all components of MS Office
• Experience with health care products such as Claims Processing, Benefits Management, Enrollment, Customer Service and Operational reporting
• Experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal staff, contractors, and vendors
• Experience analyzing project needs and determining resources needed to meet objectives and within budget
• Extensive knowledge in the use of Project Management methodologies and tools and expert understanding of change management techniques
• Demonstrated leadership, mentoring, and project management skills
• Understanding of current application development methodologies
• Ability to research emerging technologies and understand application and impact to the business
• Master's Degree