BizIQ is a company dedicated to accelerating business growth through innovative digital marketing solutions. They are seeking an experienced Sales Manager to lead a remote sales team, achieve sales targets, and implement effective sales strategies while ensuring customer satisfaction.
Responsibilities:
- Manage and mentor a remote sales team consisting of 8-10 members to ensure that sales targets are consistently met and performance standards are upheld
- Provide coaching and step in to take over sales calls when necessary to ensure the successful closing of deals
- Monitor and evaluate sales calls to enhance quality, reduce errors, and track the overall performance of the sales team
- Conduct needs assessments, one-on-one meetings, performance reviews, and cost/benefit analyses to optimize team productivity
- Set and execute performance targets focusing on speed, efficiency, sales, and quality metrics for the team
- Ensure that all relevant communications, records, and data are accurately updated and meticulously recorded
- Liaise with cross-functional supervisors, team leaders, and sales teams to foster efficiency and deliver optimal customer results
- Review team performance data regularly to identify training needs and execute targeted training sessions accordingly
- Coach, motivate, and retain staff by effectively coordinating bonus, reward, and incentive programs to drive engagement
- Regularly forecast and analyze sales data against budget figures on a weekly and/or monthly basis to ensure financial objectives are met
Requirements:
- 5+ years in Digital Marketing, SEO, Social, Paid ads is required
- Knowledge of local search ranking factors including proper content, blogs, local listings, & website SEO musts
- Ability to collaborate actively with clients to understand their marketing goals and develop effective digital marketing strategies to achieve those goals
- Must be highly organized and detail-oriented in a production-intensive environment, with the ability to work well under pressure
- Effective in addressing and resolving client issues or complaints, coordinating with internal teams to provide timely and effective solutions
- Exceptional at building rapport and fostering positive working relationships with clients and colleagues, including being approachable, empathetic, and understanding
- Excellent verbal communication skills, including expressing ideas, instructions, and feedback effectively and clearly through spoken word
- Excellent written communication skills, including writing clear and concise emails, reports, proposals, and other forms of written communication
- Impressive presentation skills, delivering engaging and persuasive presentations, including creating and demonstrating digital marketing proposals or recommendations to clients
- Top-notch negotiation skills, engaging in constructive negotiations with clients or vendors to reach mutually beneficial agreements
- Well-versed in question-based consultative sales methodologies, with SPIN selling preferred
- Strong sales coaching acumen and ability to use data and qualitative signals to diagnose performance opportunities and prescribe effective, documented coaching approaches to improve sales rep performance
- Minimum of 5 years as a proven TOP PERFORMING sales leader, managing a team of 4 or more reps
- 5+ years B2B Inside Sales experience
- 5+ years of successfully ramping new hires and ongoing sales acumen development, including creating sales material, scripts, tools, flows, and processes
- Google Analytics/AdWords Certification is a significant plus
- Bachelor's Degree preferred or equivalent experience