Senior Project Manager

The Community Solution Education System is seeking a Senior Project Manager to lead strategic initiatives within their Project Management Office (PMO) in a fast-paced IT environment. The role involves managing a portfolio of technical and operational projects, ensuring project delivery, governance, and stakeholder collaboration.

Responsibilities:

• Manage 2–5 concurrent projects across technical, operational, and service delivery domains
• Develop and maintain detailed project plans, timelines, milestones, and deliverables
• Deliver projects on time, within scope, budget, and quality standards
• Identify, assess, and mitigate project risks and issues
• Apply Agile, Waterfall, or hybrid methodologies based on project needs
• Lead IT change management processes, including documentation, approvals, and tracking
• Manage the IT project intake lifecycle, including prioritization and resource alignment
• Maintain PMO standards, templates, tools, and governance processes
• Ensure compliance with organizational and technology governance requirements
• Provide weekly or bi-weekly project status updates to stakeholders
• Facilitate project meetings, design sessions, and executive reviews
• Collaborate with both technical teams and business stakeholders to align priorities
• Prepare reporting dashboards using Jira, Microsoft Teams, and related tools
• Identify process improvement opportunities to reduce delivery timelines and increase efficiency
• Promote adoption of standardized project management practices
• Ensure all project documentation is complete, and current

Requirements:

• Proficiency in Microsoft 365 tools (Teams, Word, Excel, PowerPoint)
• Hands-on experience with Jira, or comparable project management tools
• Ability to manage both project-based work and ongoing operational responsibilities
• Experience producing structured project reporting (status reports, dashboards, metrics)
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field or 8+ years of equivalent professional experience in IT project management
• Project Management Professional (PMP) certification or minimum 7 years of project management experience in lieu of certification
• Minimum 5 years of IT project management experience
• Experience managing at least 2–3 concurrent projects at one time
• Experience working in Agile or hybrid delivery environments
• Experience working with AI-assisted, automated workflows, or digital process tools in a professional setting
• Experience in higher education, nonprofit, or mission-driven organizations
• Experience working with Student Information Systems (SIS), Customer Relationship Management (CRM) platforms, and Learning Management Systems (LMS)
• Knowledge of FERPA or other data privacy/regulatory frameworks