Gainwell Technologies is a leader in healthcare IT, dedicated to improving the health and well-being of vulnerable communities. As a Senior Business Analyst - Medicaid, you will support healthcare IT initiatives by translating business needs into high-quality system solutions, ensuring alignment with client expectations and contributing to project deliverables.
Responsibilities:
- Develop and own structured solution artifacts that define discrete system changes or work products, driving them end-to-end from initial definition through stakeholder review, build coordination, testing alignment, implementation, and closure
- Elicit, document, and manage business, functional, and non-functional requirements, translating business needs into clear, actionable deliverables for technical and project teams
- Support development of project deliverables, including requirements, design documentation, and user-facing materials
- Analyze business processes and system impacts across functional areas, identifying opportunities to improve efficiency, accuracy, and alignment with project objectives
- Participate in and support requirements workshops, design sessions, and client walkthroughs
- Ensure adherence to established standards, templates, and naming conventions across deliverables
- Maintain project coordination and communication activities, including capturing and distributing meeting minutes, tracking status of work items, and providing regular updates to Project Managers, Business Leads, and other stakeholders
- Provide guidance and support to junior BAs, contributing to team consistency and development
Requirements:
- Six or more years of experience as a Business Analyst or requirements analyst
- Experience supporting healthcare or Medicaid system implementations (required)
- Proven experience developing clear, structured requirements and supporting design documentation for system implementations
- Strong knowledge of requirements elicitation and writing, SDLC/PLC processes, and alignment of requirements to testing and validation activities
- Experience working with cross-functional teams across business, technical, and QA/testing functions
- Ability to analyze and document business processes and system impacts across multiple functional areas
- Strong communication skills with the ability to translate complex concepts between technical and non-technical stakeholders
- Strong attention to detail and ability to produce high-quality deliverables with minimal rework
- Ability to work independently while collaborating effectively within a project team
- Role requires residency and work location within the contiguous United States (48 states)
- Video cameras must be used during all interviews and during the initial week of orientation
- Working hours aligned to core business hours: 7:30 AM – 4:30 PM CST