Staff Product Designer

Dialpad is the AI-native business communications platform that unifies various communication methods powered by AI. The Staff Product Designer will lead design initiatives that integrate AI into the platform, enhancing user experiences and driving innovation in business communications.

Responsibilities:

• Lead design on the foundational layers and platform-wide initiatives that the rest of Dialpad's product is built on
• Partner with design, product, and engineering leadership to set direction for the platform work that feature teams depend on
• Define the patterns, primitives, and interaction models that other designers and teams build with — and make sure they hold up at scale
• Ship production code alongside engineering — not just front-end polish, but meaningful contributions to the systems your work shapes
• Build production-realistic coded prototypes with real data that engineers can take forward into platform work
• Design AI-first capabilities and infrastructure where trust, transparency, and user control are first-class concerns
• Build your own tooling — skills, agents, and micro-apps — and raise the team's AI practice through what you build, not what you tell them to do
• Strengthen and evolve Dialtone, our design system, and leave reusable patterns behind for the designers building on top of your work
• Identify cross-cutting problems and opportunities other designers aren't yet looking at
• Mentor designers across the team, give feedback that holds the bar, and coach peers on craft, communication, and AI fluency
• Improve how the team ships, communicates, and works together — adapting your altitude for your team, leadership, and the broader design org