Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. As a Sales Development Representative supporting the Federal segment, you will be responsible for generating qualified pipeline within U.S. federal agencies and engaging prospects to uncover compliance and governance needs.
Responsibilities:
- Prospect into U.S. federal agencies to identify compliance and records management needs
- Generate Discovery Meetings and Sales Accepted Opportunities (SAOs) for Federal Account Executives
- Educate prospects on Smarsh’s archiving, supervision, and digital communications governance solutions
- Execute multi-channel outreach across phone, email, and professional social platforms
- Qualify inbound leads and strategically target outbound federal accounts
- Research accounts and tailor messaging based on mission, regulatory drivers, and agency mandates
- Maintain accurate activity, notes, and opportunity data in Salesforce
- Assist with support requests and case creation for Customer Success Managers when needed to ensure timely customer follow-up
- Partner closely with Federal AEs, Marketing, and SDR leadership on targeted campaigns and account-based motions
- Travel occasionally for federal industry events, conferences, and field engagement
Requirements:
- Proven track record of achieving results
- Drive to be coached to success
- Superior interpersonal and communications skills (verbal and written)
- Flexible to work in a fast-paced, high growth environment
- Excellent organizational, time-management and prioritization skills
- Tons of energy, passion, humor, and enthusiasm
- 1+ year of direct sales experience, preferably in B2B environment is a plus
- Capability with Salesforce.com and LinkedIn is a plus