Specialty Smile Partners (SSP) is a specialty Dental Service Organization specializing in orthodontic and pediatric dentistry. They are seeking a Senior Performance Marketing Specialist to manage and optimize paid media campaigns, own the performance funnel, and oversee third-party vendor relationships to drive new patient acquisition across their practice brands.
Responsibilities:
- Manage and optimize paid search (Google Ads) and paid social (Meta) campaigns across 30+ practice brands
- Develop and execute platform-specific strategies for both established and newly acquired brands
- Identify opportunities to expand into additional channels (e.g., YouTube, programmatic, TikTok) as the portfolio and budget evolve
- Maintain hands-on platform access and campaign-level accountability — not just oversight
- Own the full performance funnel: from ad impression and click through to lead, scheduled appointment, new patient visit, and treatment start
- Configure and maintain conversion tracking infrastructure (Google Tag Manager, GA4, call tracking, EHR integrations, etc.)
- Build and manage attribution models that accurately connect spend to patient outcomes
- Identify and close gaps in the funnel across landing pages, forms, call routing, and scheduling flows
- Oversee agency partners and third-party vendors executing on performance marketing deliverables
- Set clear KPIs, review performance rigorously, and hold external partners accountable to results
- Audit agency work product including account structure, bidding strategy, ad creative, and reporting accuracy
- Serve as the internal expert who can verify — and if necessary, replace — what outside partners produce
- Build and maintain dashboards that give the Director of Marketing and leadership team clear visibility into spend efficiency, CPL, cost-per-new-patient, and ROAS by brand and market
- Conduct regular performance reviews and translate findings into actionable optimizations
- Develop forecasting models to inform budget allocation decisions as the portfolio grows
- Lead paid media onboarding for newly acquired practices, including account setup, pixel and tracking installation, audience build-out, and initial campaign launch
- Collaborate with brand and local marketing teams to align paid media with broader acquisition goals
Requirements:
- 4+ years of hands-on paid media experience with direct platform management (Google Ads and Meta Ads Manager)
- Demonstrated ownership of conversion tracking setup end-to-end: GTM, GA4, pixel implementation, call tracking, and CRM/lead integration
- Proven ability to manage and optimize campaigns at scale — multiple accounts, markets, or brands simultaneously
- Strong analytical skills; comfortable building reports, interpreting data, and making decisions based on performance metrics
- Experience managing or auditing agency/vendor relationships, including setting and enforcing performance standards
- Ability to work independently in a remote environment and operate with a high degree of accountability
- Experience in healthcare, dental, or multi-location service businesses
- Familiarity with dental or healthcare ERP systems and patient scheduling platforms
- Experience with DSO, franchise, or multi-brand marketing environments
- Working knowledge of SEO and its relationship to paid search strategy
- Experience with local campaign structures, geo-targeting, and market-by-market budget management