Nirvana is building the infrastructure layer for healthcare eligibility verification and revenue cycle automation. They are seeking a Senior Product Manager to own the product roadmap for their automation suite, collaborating closely with engineering, data science, and go-to-market teams to define and ship products that enhance workflow automation.
Responsibilities:
- The agentic automation roadmap -- phone agents, portal agents, and the integrations that power end-to-end eligibility verification without human intervention
- Product strategy and execution for how Nirvana's systems determine patient cost-share obligations, prior authorization requirements, and payer-specific policy rules at scale
- Close collaboration with ML and engineering to define model instrumentation, evaluation criteria, and how model outputs surface in customer-facing products
- Input into Nirvana's broader strategy for automating eligibility at intake -- what we build, in what order, and for which customer segments
- Discovery and prioritization: working with CS, sales, and customers to identify where manual effort persists and translating that into a product bet