Inside Sales Account Representative

CRH is a leading provider of innovative outdoor living products and utility infrastructure solutions. The Inside Sales Account Representative is responsible for prospecting, developing, and closing sales to targeted accounts through various channels to achieve revenue objectives.

Responsibilities:

• Identify, develop and manage profitable relationships with organization’s target accounts
• Works closely with Regional Sales Manager and Independent Sales Reps
• Works closely with internal and Independent Sales Reps customer service team and utilizes the team in an efficient manner
• Spend 50% of time calling and/or cold calling customers in the communities broadband market-place
• The other 50% of time will be used in the non-communities Premise and Out-Side-Plant markets
• Monitors competition by gathering marketplace information on pricing, products and sale to market
• Provide pricing and create special estimates when needed to be competitive in the market within company policy, along with interpreting internal and external reports to help make these decisions
• Follow up on estimates created by yourself along with large estimates generated by RSM’s & ISR’s in region
• Has a clear understanding of the product portfolio to be able to professionally sell to the customer base and provide solutions to customer needs within the correct market
• Create an organizational behavior focused on defining customer needs, strategic direction and selling Premise and Out-Side-Plant products and solutions while developing long term customers
• Participates in product training to continue the enhancement of product knowledge
• Provides detailed upcoming meeting schedule and activity report to Directors on a weekly basis
• Participates in all required team conference calls
• Participates in the recruitment, selection and training of rep firms and distribution partners, when needed by RSM
• Engage in technical solutions with clients through alignment with product management, RSM’s and marketing by utilizing company marketing tools to educate and promote the company’s products and solutions
• Capture detailed information about accounts and opportunities in the company’s CRM database
• Develop a base line knowledge of all competitors’ product offering and how to position Oldcastle Infrastructure Comm Market products and solutions as superior to the competition
• Assure compliance with company policies and procedure
• Technical aptitude
• Performs other duties as assigned by management

Requirements:

• Bachelor's degree preferred
• 1-2 years professional experience in sales
• Demonstrated experience working in a team environment
• Understanding of Outside plant and Premise basic product applications
• Familiar with a variety of territory sales concepts, practices, and procedures
• Ability to learn builder/developer/communities' broadband market
• Strong verbal, written presentation, and interpersonal communication skills
• Must be a self-starter, problem solver, highly motivated and work well without constant supervision
• Excellent organizational skills and ability to handle multiple projects simultaneously
• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted
• Multi-tasking and analytical abilities to provide decisive solutions to customers
• High level of professionalism with strong leadership abilities
• CRM platform utilization to enhance sales
• Prospecting skills, closing skills, inside sales management skills, client relationship skill
• Inside sales & outbound telephone and other communication sales experience
• Proven track record of meeting or exceeding established goals and quotas and proficiency in solution selling
• Ability to work both independently and as a member of an inside and outside sales team, with minimal supervision
• Strong functional usage MS Office and other internal applications
• Preferred experience with infrastructure products in the communication market