Centralized Services Lab Assistant

Software Guidance & Assistance, Inc., (SGA), is searching for a Centralized Services Lab Assistant for a contract assignment with one of our premier Pharmaceutical clients in South San Francisco, CA.

Responsibilities :

• Responsible for working with the management team and Material Operations & Lab Services team members to achieve operational objectives while maintaining safety and quality standards.
• Work effectively in a team to ensure Materials Operations & Lab Services operational continuity and proactively identify procedural improvements.
• Responsibilities include ensuring internal and external compliance (GLP, DOT, HazMat, etc.)
• Follow required safety procedures by using available safety equipment and participate in the safety awareness and training of staff.
• Manage levels of laboratory consumables, reagents, chemicals, and glassware inventory in all areas of operations.
• Observe proper handling/storage/temperature requirements of materials.
• Operate process equipment, which includes autoclaves, washers, ovens, and benchtop instruments.
• Execute glass wash and equipment preparation activities.
• Clean, sterilize, prepare, and distribute labware and equipment.
• Partner with cross-functional teams to meet operational needs, ensuring reagents, equipment, and resources are available for project execution.
• Pack materials for proper shipping conditions and prepare shipping documents.
• Prevent interruptions to customer processes by ensuring delays due to warehouse operations are minimized.
• Troubleshoot operational errors and support operations.
• Respond to customer inquiries via email, phone, and in person.
• Attend departmental meetings as scheduled.
• Serve as a contact between customers and Material Operations & Lab Services staff. Effectively represent areas to resolve issues with customers.
• Be adaptive to changing priorities and responsibilities in all areas.
• Effectively multi-task the daily workload with assigned projects.
• Provide routine updates to Supervisors and leads on progress, status, and issues associated with the department.
• Participate in projects as needed.
• Demonstrate the ability to work in a diverse environment with respect and professionalism.
• Communicate clearly, both verbally and in writing.
• Complete workload, assigned duties, and back-up tasks on time.
• Maintain equipment and work areas for cleanliness.
• Understand and demonstrate proficiency with material handling equipment and relevant computer applications.
• Ensure that all work is completed by the end of the day. Utilize time wisely to maximize productivity.
• Meet timeline commitments and inform others as necessary.
• Adhere to appropriate laws, GNE regulations and programs, and DOT compliance.
• Be punctual.
• Meet all compliance requirements for training and complete training records and certifications on time.

Required Skills:

• High School Diploma or GED
• Passion for continuous process improvement.
• Successful demonstration of collaboration and teamwork.
• Possess effective time management and organizational skills, the ability to work independently, and demonstrate strong customer service skills.
• Must be a self-starter with strong focus on quality, attention to detail, and delivering results.
• Must possess good problem-solving and interpersonal skills.
• Must communicate clearly and effectively.
• Must have strong initiative and focus on safety, quality, accuracy, and be detail-oriented.
• Must possess a valid California driver's license with a clean driving record
• Ability to lift 40 lbs. and stand for extended periods of time.
• Commit to working 40 hours per week and overtime as needed.
• Must be able to work weekends, off shift, and overtime as required.

Preferred Skills:

• BA or BS preferred:
  • Completion of college-level coursework in biological sciences and/or physical sciences.
  • AA/AS Degree in a related science major.
• Labware preparation, material packing/handling, inventory management, and/or warehousing experience preferred.
• LEAN or other Operational Excellence training and experience are a plus.
• Knowledge of safe chemical handling is helpful.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy