Sr. ERP Business Analyst

Axos Bank is seeking a Senior ERP Business Analyst. This role is focused on managing work intake, tracking, reporting, and governance across Oracle ERP and related systems, ensuring disciplined execution of daily work management and supporting change control.

Responsibilities:

• Create, update, and close PBIs and Spikes on a daily basis
• Convert ServiceNow tickets into actionable work items
• Track and maintain developer hours and work allocation
• Maintain accurate and complete work item documentation
• Create and manage weekly change requests
• Ensure all changes follow governance, approval, and audit standards
• Support Change Advisory / governance forums
• Produce and distribute weekly operational reports
• Monitor and report on: Work item status and aging
• Developer performance and workload
• Maintain Oracle dashboards, queries, and reporting accuracy
• Deliver monthly and stakeholder reporting artifacts
• Support quarterly Oracle release cycles and communications
• Maintain system documentation such as “What’s New” updates
• Execute system-related recurring activities (e.g., FXLoader resets)
• Update sprint boards and track progress when PM support is not assigned
• Support ERP project tracking and execution alignment
• Create and maintain SOPs and documentation
• Manage updates to Oracle SharePoint and internal knowledge bases
• Ensure documentation reflects current processes and system changes
• Manage team calendars, OOO scheduling, and coordination items
• Support access management requests for AOS tools and SharePoint
• Assist with system refresh coordination and environment updates

Requirements:

• Bachelor's degree
• Strong experience with Oracle ERP (Fusion preferred)
• Experience working in ADO (Azure DevOps), ServiceNow, and dashboard-driven environments
• Proven ability to manage high-volume operational work queues
• Experience with change management and audit-controlled environments
• Understanding of accounting/finance system processes