Key skills
AISales
About this role
Gainsight is an AI-powered retention engine behind the world’s most customer-centric companies. They are seeking a full-time Enterprise Account Executive to drive enterprise growth by identifying new business opportunities and managing complex sales cycles.
Responsibilities:
- Achieve sales quota for assigned territory and/or accounts
- Maintain appropriate proactive sales development activity to ensure healthy pipeline management
- Execute a thorough discovery process understanding customer requirements
- Articulate value messaging related to driving customer outcomes
- Manage complex, multithreaded sales cycles across all stakeholders
- Overcome technical and business objections of prospective customers as necessary
- Conduct online or onsite product demonstrations to qualified prospects as necessary
- Respond to RFPs for qualified business opportunities where Gainsight is a fit
- Work with Gainsight’s Professional Services organization to evaluate training and consulting needs to support implementations
- Develop and maintain industry and competitive product and market knowledge
- Maintain a thorough understanding of the Gainsight product and services offered
- Work with Business/Sales Development Representatives to define and support prospecting efforts within assigned territory
- Enter new leads, contact data, log calls and other sales information into SFDC for prospects, partners and customers
- Prepare formal proposals, produce price quotes, work with management on contract negotiations, and coordinate the gathering of all necessary paperwork to process orders
- Investigate and resolve customer problems with releases, payments, product use or implementation (as required)
- Plan, promote and conduct round table events in key locations within your territory
- Travel to and attend customer and prospect meetings, trade shows, conferences and round tables; up to 40% travel per year
- Gain an understanding of Gainsight’s use in the industry, as well as best practices
- Be a subject matter expert for your designated industries and territory