Project Manager with AI Agent
United States of America
Full Time
2 days ago
$82,000 - $140,000 USD
H1B Sponsor Likely
Key skills
ServiceNow project deliveryRisk managementIssue managementAgile deliveryCapacity planningSprint managementBacklog managementServiceNow PPMServiceNow PMOServiceNow reporting toolsPMP certificationCSA certificationAgile certificationStakeholder managementEscalation handlingOnboarding coordinationAIServiceNowAgileStakeholder Management
About this role
Tata Consultancy Services is a leading IT services and consulting company, and they are seeking a Project Manager with a focus on AI Agent delivery. The role involves coordinating project delivery, managing risks and issues, and ensuring adherence to SLAs while facilitating stakeholder management and onboarding new resources.
Responsibilities:
- Owns delivery coordination for their hub
- Single point of contact to the Architect for resourcing, scheduling and escalation
- Accountable for SLA adherence and utilization reporting
- ServiceNow project delivery scoping and coordination
- Risk and issue management
- Agile delivery execution
- Capacity Planning, Sprint and backlog management
- ServiceNow PPM, PMO and reporting tools
- Stakeholder mgmt across TCS and ServiceNow
- Escalation handling and conflict resolution
- Onboarding coordination for new TCS resources
Requirements:
- Owns delivery coordination for their hub
- Single point of contact to the Architect for resourcing, scheduling and escalation
- Accountable for SLA adherence and utilization reporting
- ServiceNow project delivery scoping and coordination
- Risk and issue management
- Agile delivery execution
- Capacity Planning, Sprint and backlog management
- ServiceNow PPM, PMO and reporting tools
- Stakeholder mgmt across TCS and ServiceNow
- Escalation handling and conflict resolution
- Onboarding coordination for new TCS resources
- PMP or equivalent certification
- CSA preferred
- Agile certified