Dynamic Solutions Technology, LLC (DST) is seeking a full time Atlassian/JIRA Solutions Engineer to lead a migration from Atlassian Jira Data Center to Atlassian Jira Government Cloud for a Federal client. The candidate must be able to work independently and with a team, requiring a mix of technical and business acumen along with excellent communication skills.
Responsibilities:
- Assess the current Jira Data Center setup, including projects, workflows, custom fields, and user permissions
- Define the migration scope and identify critical tasks (e.g., data cleanup, user management)
- Develop migration strategy and detailed timeline
- Set up corresponding projects and customize work item types in Jira Gov Cloud
- Choose and configure the appropriate migration tools or methods
- Conduct test migrations and validate results before production rollout
- Migrate projects, workflows, custom fields, and user permissions from Jira Data Center to Jira Gov Cloud
- Migrate Jira plugin data alongside project migrations
- Perform post-migration validation and obtain stakeholder sign-off
- Identify and manage migration risks and mitigation strategies
- Ensure workflows and permissions function properly in Jira Gov Cloud
- Collaborate with cross-functional teams and stakeholders
- Document migration process and lessons learned
- Define data mapping for unsupported or custom configurations
- Develop internal and user facing documentation outlining changes and guidance
Requirements:
- Bachelor's degree in information technology, Computer Science, Software Engineering or related technical or functional discipline
- Strong understanding of Jira's architecture, schemes, configurations, and data structures
- Experience with data export, import, and validation process
- Familiar with tools or techniques for migrating data between platforms (e.g., Migration Assistant, CSV imports, API usage)
- Experience migrating and supporting Jira plugins (e.g., Jira Workflow Toolbox, Email This Issue, Big Picture, eazyBI)
- Ability to plan, organize, and manage a migration project from start to finish
- Scripting skills (e.g., Groovy, Python) for automating migration tasks or configurations
- Experience with API integrations
- Experience with Atlassian Access (SSO, SCIM provisioning, and user lifecycle management)
- Familiarity with Atlassian Cloud limitations vs Data Center
- Experience setting up and administering Jira in Atlassian Government Cloud environments
- Understanding of Atlassian Data Center and Government Cloud licensing models and user access
- Proficiency in using and configuring Jira, including project setup, task management, and basic customization
- Familiarity with the Jira Cloud Migration Assistant
- Experience setting up and managing Jira Gov Cloud DVCS integrations with on-prem applications
- Understanding and knowledge of Jira Service Management (JSM)
- Strong verbal and written communication skills and the ability to interact with business and technical personnel at all levels of an organization
- Strong observational skills, analytical, and results oriented
- Strong problem-solving skills, and a passion to learn
- Strong organizational skills
- Proficiency using Microsoft Office Suite
- Successful completion of a Public Trust background investigation and/or a Public Trust clearance
- Must be a U.S. Citizen