Atlassian/JIRA Solutions Engineer

Dynamic Solutions Technology, LLC (DST) is seeking a full time Atlassian/JIRA Solutions Engineer to lead a migration from Atlassian Jira Data Center to Atlassian Jira Government Cloud for a Federal client. The candidate must be able to work independently and with a team, requiring a mix of technical and business acumen along with excellent communication skills.

Responsibilities:

• Assess the current Jira Data Center setup, including projects, workflows, custom fields, and user permissions
• Define the migration scope and identify critical tasks (e.g., data cleanup, user management)
• Develop migration strategy and detailed timeline
• Set up corresponding projects and customize work item types in Jira Gov Cloud
• Choose and configure the appropriate migration tools or methods
• Conduct test migrations and validate results before production rollout
• Migrate projects, workflows, custom fields, and user permissions from Jira Data Center to Jira Gov Cloud
• Migrate Jira plugin data alongside project migrations
• Perform post-migration validation and obtain stakeholder sign-off
• Identify and manage migration risks and mitigation strategies
• Ensure workflows and permissions function properly in Jira Gov Cloud
• Collaborate with cross-functional teams and stakeholders
• Document migration process and lessons learned
• Define data mapping for unsupported or custom configurations
• Develop internal and user facing documentation outlining changes and guidance

Requirements:

• Bachelor's degree in information technology, Computer Science, Software Engineering or related technical or functional discipline
• Strong understanding of Jira's architecture, schemes, configurations, and data structures
• Experience with data export, import, and validation process
• Familiar with tools or techniques for migrating data between platforms (e.g., Migration Assistant, CSV imports, API usage)
• Experience migrating and supporting Jira plugins (e.g., Jira Workflow Toolbox, Email This Issue, Big Picture, eazyBI)
• Ability to plan, organize, and manage a migration project from start to finish
• Scripting skills (e.g., Groovy, Python) for automating migration tasks or configurations
• Experience with API integrations
• Experience with Atlassian Access (SSO, SCIM provisioning, and user lifecycle management)
• Familiarity with Atlassian Cloud limitations vs Data Center
• Experience setting up and administering Jira in Atlassian Government Cloud environments
• Understanding of Atlassian Data Center and Government Cloud licensing models and user access
• Proficiency in using and configuring Jira, including project setup, task management, and basic customization
• Familiarity with the Jira Cloud Migration Assistant
• Experience setting up and managing Jira Gov Cloud DVCS integrations with on-prem applications
• Understanding and knowledge of Jira Service Management (JSM)
• Strong verbal and written communication skills and the ability to interact with business and technical personnel at all levels of an organization
• Strong observational skills, analytical, and results oriented
• Strong problem-solving skills, and a passion to learn
• Strong organizational skills
• Proficiency using Microsoft Office Suite
• Successful completion of a Public Trust background investigation and/or a Public Trust clearance
• Must be a U.S. Citizen