Principal Product Manager

DaVita Kidney Care is a leading provider in the healthcare industry, and they are seeking a Principal Product Manager to lead product strategy and execution for their People Services Systems. The role involves collaborating with various teams to identify key problems, conducting research, and delivering impactful improvements to enhance the work experience for teammates and leaders.

Responsibilities:

• Set a clear product vision and strategy for People Services Systems, aligned to business goals and measurable outcomes (OKRs)
• Build and maintain a roadmap that connects People Services goals to prioritized product work (what we will do—and what we won’t do)
• Define success metrics, create a measurement plan, and use data + feedback to adjust priorities over time
• Partner with Research/Design and People Services to deeply understand user needs, pain points, and root causes (not just feature requests)
• Facilitate structured working sessions and design workshops that produce clear decisions, tradeoffs, and action plans
• Build strong, trusted relationships across People Services (and adjacent partners like IT/Engineering, Finance, Compliance, and Change/Comms)
• Bring an “outside-in” perspective—industry best practices, product thinking, and user empathy—to help leaders solve the biggest problems, not the loudest ones
• Create clarity in ambiguous spaces: align stakeholders on the “why,” define what good looks like, and drive decisions forward
• Partner with engineering/IT/outside supplies and delivery leaders to translate validated problems into product requirements, sequencing, and delivery plans
• Own backlog prioritization and tradeoffs; ensure teams stay focused on outcomes, not output volume
• Lead launch readiness: enablement, training/job aids, feedback loops, and post-launch measurement
• Manage product operating rhythms: quarterly planning, roadmap reviews, progress reporting, and stakeholder updates
• Own investment/value conversations for your product area (e.g., benefit sizing, tradeoffs, sequencing)

Requirements:

• 8+ years in product management (or closely related product leadership), including substantial experience leading discovery and shipping meaningful product outcomes
• Strong track record of partnering with business leaders and technical teams to deliver measurable outcomes
• Demonstrated strength in problem framing, prioritization, stakeholder management, and communication
• Experience facilitating working sessions/design workshops with clear outputs and decisions
• Experience with enterprise HR platforms and ecosystems (DaVita context includes platforms like Workday and People Services workflows)
• Experience in complex, regulated environments where privacy, risk, and controls matter