Network Services Engineer
Remote
Contract
2 weeks ago
$40 - $45 USD
Key skills
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About this role
Responsibilities:
- Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure
- Monitor network uptime and resolve connectivity issues escalated from Level 1 support
- Install, maintain, patch, and secure network and telecom equipment
- Perform routine network maintenance and recommend/schedule repairs
- Support and train users and IT staff on network/telecom troubleshooting
- Collaborate with engineers and managers on complex network tasks
Mandatory Skills Description:
Mandatory Skills (no less than 7 years):
- LAN/WAN Networking
- Network Troubleshooting
- TCP/IP
- Network Hardware & Telecom Equipment
- Network Monitoring
Experience working in an ITIL environment
Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments. Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring.
Demonstrate proficiency with enterprise-approved AI tools.
Maintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutions.
Leverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activities.
Continuously develop skills and stay current with evolving AI capabilities and best practices.
Mandatory Skills (no less than 7 years):
- LAN/WAN Networking
- Network Troubleshooting
- TCP/IP
- Network Hardware & Telecom Equipment
- Network Monitoring
Experience working in an ITIL environment
Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments. Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring.
Demonstrate proficiency with enterprise-approved AI tools.
Maintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutions.
Leverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activities.
Continuously develop skills and stay current with evolving AI capabilities and best practices.