Business Transformation Analyst

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting. They are seeking a Senior Consultant to specialize in Business Process and Change Management, focusing on assessing current operations, identifying improvement opportunities, and designing sustainable future-state solutions across various functional areas.

Responsibilities:

• This role combines process analysis, stakeholder engagement, and change leadership to assess current operations, identify improvement opportunities, and design sustainable future-state solutions across functional areas such as Admissions, Financial Aid, Student Accounts, Finance, HR, Payroll, and Academic Affairs
• The ideal candidate excels at facilitating workshops, mapping business processes, evaluating technology and SaaS readiness, and translating findings into actionable recommendations
• They must also be skilled at navigating complex organizational dynamics, building trust with stakeholders at all levels, and driving adoption of new processes and ways of working through effective communication, critical thinking, and change management strategies

Requirements:

• 5 or more years of experience working within a higher education institution
• 5 or more years of experience in Business Process Analysis, Organizational Change Management or related transformation-focused role
• Demonstrated experience facilitating process discovery sessions, documenting current-state workflows, and designing future-state business processes
• Strong ability to facilitate workshops and stakeholder interviews, document current-state processes, and design clear, actionable future-state workflows across complex functional areas
• Demonstrated expertise in higher education operations (e.g., Admissions, Financial Aid, Registrar, Finance, HR, Payroll, Academic Affairs, Student Success)
• Proven experience navigating complex organizational dynamics, building trust with stakeholders at all levels, and effectively engaging executive leadership through strong communication and executive-level storytelling
• Exceptional analytical and critical thinking skills with the ability to identify root causes, interpret behavioral and organizational signals, and translate insights into evidence-based recommendations
• Experience supporting large-scale transformation initiatives, including ERP/SaaS assessments, process improvement, and change management strategies that drive adoption and sustained organizational change
• Lean or Six Sigma experience desirable