UX/UI Designer

Mercy Ships is a global faith-based charity that uses hospital ships to provide surgical care and medical training in challenging contexts along the African coast. They are seeking a creative and strategically minded UX/UI Designer to enhance their employer brand and improve the candidate and employee experience across digital platforms.

Responsibilities:

• Design and optimize digital experiences for career sites, internal portals, recruitment campaigns, onboarding platforms, and volunteer web experiences
• Maintain and develop the Volunteer Website in WordPress, creating engaging, informative pages and integrating with other systems where necessary
• Collaborate with Talent Acquisition, Marketing, and People teams to craft compelling candidate and employee journeys aligned with Mercy Ships’ mission and brand
• Develop wireframes, high-fidelity mockups, and interactive prototypes that effectively communicate our talent story
• Apply UX research and data insights to refine content strategy, navigation, accessibility, and conversion pathways
• Support the visual design of career-related social media posts, email campaigns, and employer brand assets
• Maintain and evolve the employer brand design system, ensuring visual and experiential consistency across platforms
• Contribute to the development of inclusive, accessible digital experiences that reflect our values and culture
• Ensure all digital touchpoints align with Mercy Ships’ Core Values, Code of Conduct, and policies
• Follow the model of Jesus and align with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do
• Other duties may be assigned that are not included in this job description

Requirements:

• Demonstrates strong creative and strategic thinking skills with the ability to translate brand vision into engaging digital experiences
• Possesses a deep understanding of UX principles, responsive design, accessibility standards (WCAG), and user-centered design methodology
• Strong portfolio showcasing web, mobile, and brand-focused design projects
• Advanced WordPress skills with working knowledge of HTML/CSS and CMS platforms
• Proficiency in tools such as Figma, Adobe Creative Suite, Webflow, or similar design platforms
• Experience integrating websites with systems such as Salesforce and Pardot to enhance user experience
• Ability to communicate design rationale clearly and influence cross-functional stakeholders
• Strong collaboration skills and ability to work effectively across departments and cultures
• Passion for storytelling, people-centric design, and building purpose-driven brand experiences
• Supportive of Mercy Ships' mission and vision and committed to its core values
• Understands and applies servant leadership, works collaboratively with integrity, and demonstrates accountability
• Bachelor's degree in UX/UI Design, Graphic Design, Digital Media, Human-Computer Interaction, Marketing, Website Development or a related field preferred
• Minimum of 3+ years of professional experience in UX/UI design, product design, visual design, digital experience design, or website development
• Experience working on career websites, ATS integrations, recruitment marketing, or employer branding initiatives
• Familiarity with content strategy, SEO principles, and performance analytics tools