Senior Product Manager - Commercial AI Job Details | Hexion Careers

Hexion Inc. is a company that focuses on innovation and sustainability, aiming to create impactful solutions across various industries. They are seeking a Senior Product Manager for Commercial AI to drive revenue growth and enhance commercial productivity through AI-enabled capabilities in sales, pricing, marketing, and customer service.

Responsibilities:

• Define and execute a commercial AI strategy aligned to Hexion’s growth objectives; identify and commercialize AI use cases that directly impact revenue, margin, and customer experience.​
• Lead enterprise deployment of AI/ML across commercial workflows: dynamic pricing guidance, intelligent account prioritization, churn/mix erosion prediction, and LLM/NLP-based win-loss and market signal intelligence.​
• Own architecture and delivery of scalable commercial AI platforms: CRM-embedded AI copilots, pricing engine and CPQ integrations, and client-facing self-service portals.​
• Lead end-to-end change management for every initiative — stakeholder mapping, SOP/workflow redesign, training playbooks, adoption dashboards, and office hours for commercial teams.​
• Own Commercial AI portfolio intake, prioritization, and governance cadence: use-case councils, quarterly roadmap balancing quick wins with longer-horizon bets, and KPI value tracking reported to executive sponsors.​
• Serve as connective tissue across Commercial, IT, Data Science, and Product — translating commercial needs into scalable AI solutions and ensuring business ownership of outcomes.​
• Manage strategic vendors, technology partners, and external AI solution providers; ensure alignment with enterprise AI standards for responsible AI, data policy, and compliance.​
• Build commercial AI fluency programs and communities of practice — helping frontline teams trust AI-assisted insights on pricing, customer risk, and market intelligence.​
• Establish operating models supporting rapid experimentation and disciplined delivery; mentor cross-functional teams and foster a culture of accountability, innovation, and execution.​
• Ensure AI solutions are production-grade, explainable, and trusted by frontline commercial teams; build reusable solution patterns to accelerate cross-functional deployment.​
• Partner with executive leadership to translate AI investments into sustained commercial growth; present transparent roadmap and forecast vs. realized value to executive sponsors

Requirements:

• 10+ years in commercial transformation, digital/product, analytics/AI, revenue operations, consulting, or commercial excellence roles
• Proven track record leading cross-functional transformation and driving adoption — not just building models or tools
• Strong product thinking: ability to define user journeys, requirements, MVP scope, and scale path for AI solutions
• Solid understanding of GenAI/ML capabilities and delivery patterns (RAG, copilots, agentic workflows, MLOps) sufficient to partner effectively with technical teams
• Experience with governance, portfolio prioritization, KPI measurement, and executive-level communication
• Demonstrated change leadership: training, communications, operating model/process redesign, and stakeholder alignment
• High level of proficiency with ERP particularly SAP
• CRM and commercial stack familiarity: Salesforce/Dynamics, CPQ, pricing tools, marketing automation, customer service platforms
• Experience commercializing or scaling AI-enabled products/platforms; vendor evaluation and partner management for AI solutions