Senior Project Manager (SaaS Implementation)

Unanet is seeking a results-driven and customer-oriented Senior Project Manager to oversee and drive successful customer implementations of their suite of rapidly expanding product offerings. In this role, you will work closely with cross-functional teams to strategically plan, execute, and deliver projects while enhancing customer satisfaction and driving process optimization.

Responsibilities:

• Lead and oversee end-to-end Unanet software implementations, ensuring successful delivery within scope, timeline, and budget
• Develop, refine, and maintain comprehensive project artifacts and internal documentation to support project execution and knowledge sharing
• Communicate project expectations clearly and proactively to both internal teams and external stakeholders, ensuring alignment and transparency throughout the project lifecycle
• Identify, monitor, and manage project dependencies and critical paths to mitigate risks and ensure timely delivery
• Collaborate cross-functionally with key departments to drive the successful implementation of strategic client project
• Manage and deliver multiple tiers of client implementations and diverse project types, ensuring successful outcomes and client satisfaction

Requirements:

• 5+ years of project management experience, with proven experience managing complex enterprise SaaS implementations - such as ERP, CRM, or other highly configurable business platforms - including cross-functional planning, data migration, integrations, testing, end-user readiness, and successful go-live execution
• Extensive knowledge of project management methodologies, tools, and software, with the ability to apply best practices across a variety of projects
• Proven track record of developing, executing, and managing detailed implementation plans in collaboration with clients
• Exceptional ability to engage and secure buy-in from diverse stakeholders, including senior leadership, clients, and cross-functional teams
• Outstanding written and verbal communication skills, with a focus on clarity, conciseness, and effective stakeholder engagement
• PMP certified, demonstrating a strong foundation in industry-recognized project management principles
• Highly skilled in managing projects of varying complexity and scale, with the capacity to prioritize and deliver multiple projects concurrently
• Demonstrated growth mindset and strong focus on customer outcomes, with the ability to lead projects in a way that advances adoption, business value, and long-term customer success
• Experience implementing ERP platforms strongly preferred
• Industry-Specific Knowledge GovCon & AEC
• Certified in Change Management or Risk Management through PMI