Airbnb is a global platform that connects hosts and guests for unique travel experiences. The role of Platform Product Manager in the Trust & Safety team involves leading cross-functional teams to ensure product alignment and execution, while building a safe and trusted community through innovative solutions.
Responsibilities:
- Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
- Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
- Defining goals and success with clearly measurable objectives and key results
- Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams
- Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints
- Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes
- Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
- Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc
Requirements:
- 5+ years product management experience
- Prior product, operations, consulting or engineering experience in security, trust, safety, risk, payments or fraud
- Prior experience building machine learning products
- Excellent written and verbal communication skills
- Experienced in design and hypothesis driven product development
- Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
- Experience leading teams through ambiguity, and high stakes trade off decisions