Sun Pharma is a leading global pharmaceutical company committed to providing high-quality medicines. The Senior Manager, Field & Marketing Learning Excellence – Biologics is responsible for designing and executing training strategies that prepare customer-facing teams for success in a complex specialty environment, ensuring compliance with regulatory standards.
Responsibilities:
- Develop and execute a comprehensive learning strategy aligned with Biologics business objectives and brand priorities, including Ilumya
- Lead end-to-end training strategy for pre-launch, launch, and post-launch phases
- Translate strategic imperatives into structured training plans that drive field readiness and performance
- Lead training delivery for national meetings, POAs, and key commercial initiatives
- Ensure consistency and scalability of training programs through standardized frameworks and best practices
- Design, develop, and maintain comprehensive curriculum maps across onboarding, launch readiness, and ongoing development
- Develop blended learning solutions including instructor-led, virtual, and digital learning formats
- Create and maintain training materials across disease state, product knowledge (including Ilumya), market access, and selling skills
- Ensure all training materials are aligned with Medical, Legal, and Regulatory (MLR) requirements
- Lead all training components associated with product launch, ensuring field teams are fully prepared for execution
- Develop and implement certification programs, assessments, and readiness benchmarks
- Support training for complex disease states and biologic therapies, including mechanism of action, clinical data, and competitive positioning for Ilumya
- Partner with field leadership to embed coaching tools and reinforce training application in the field
- Serve as primary training partner to Marketing, Sales Leadership, Market Access, Medical Affairs, Compliance, and Sales Operations
- Lead cross-functional alignment to ensure training reflects brand strategy and customer engagement objectives
- Partner closely with Sales Operations to ensure alignment on tools, platforms, and reporting, and provide training support to enable effective field utilization
- Collaborate with internal stakeholders to ensure integration of reimbursement, payer, and access dynamics into training
- Represent Biologics training in enterprise learning initiatives and cross-functional forums
- Lead multiple training initiatives simultaneously, ensuring delivery within scope, timeline, and budget
- Manage external vendors and training partners to deliver high-quality, compliant learning solutions
- Develop and maintain training plans that outline objectives, strategies, and execution milestones
- Establish and monitor key performance indicators to assess training effectiveness and identify opportunities for improvement
- Maintain deep understanding of biologic therapies and specialty markets, including immunology and dermatology
- Incorporate payer, reimbursement, and specialty pharmacy dynamics into training programs
- Ensure training reflects evolving clinical data, treatment paradigms, and competitive landscape for Ilumya
- Support field teams in navigating complex customer environments
- Utilize LMS, CRM platforms (e.g., Veeva), and digital tools to support training delivery and tracking
- Leverage data and analytics to measure training effectiveness and inform continuous improvement
- Stay abreast of emerging technologies, including AI-driven learning and field enablement tools, and incorporate them into training strategies where appropriate
- Incorporate innovative learning approaches including digital reinforcement and microlearning
- Partner with Sales Operations to support training on systems, tools, and platforms to ensure effective field adoption and utilization
- Demonstrate ability to influence without direct authority
- Provide subject matter expertise in instructional design and facilitation
- Foster a culture of accountability and continuous improvement
Requirements:
- Bachelor's degree required
- 7–9 years pharmaceutical/biotech experience
- 2+ years in commercial training
- Launch experience in specialty/biologics
- Strong knowledge of regulatory requirements
- Strong communication and stakeholder management skills
- 25% travel required
- Advanced degree
- Experience in biologics or specialty therapeutics
- Experience with market access and specialty pharmacy
- Vendor and project management experience