Associate Application Engineer

Chromalox, part of Spirax Group, specializes in advanced thermal technologies for industrial heating applications. The Associate Application Engineer will analyze heating applications and design customer-focused solutions, providing technical support to the sales team and collaborating with design engineering.

Responsibilities:

• Design and quote premium solutions for standard and customer specific thermal applications
• Coordinate quotation and order entry activities with sales force, engineering, and plant personnel including sample orders and drawings for approval
• Understand markets and competition in each market to manage quotation of competitive designs
• Assist Sales Engineers by providing expertise to offer optimal thermal solution for unique applications
• Determine requirements for materials and related cost for product designs by working with engineering and purchasing departments
• Manage pricing and margin targets for key accounts and new opportunities
• Become proficient in using product design and pricing tools
• Assist customers and representatives in trouble-shooting common problems with equipment or applications
• Approve and support orders. Work with both design engineering and sales to play a key role in designing and order support
• Lead meetings with engineering, production, project management, finance, and sales to gain visibility and communicate accurate dates to customers for large order opportunities
• Assist in documenting, analyzing, and improving processes
• Support or facilitate process improvement projects and strategic projects as required

Requirements:

• Bachelor of Science Degree in electrical, mechanical, or chemical engineering is preferred
• Appropriate technical degree or equivalent experience required
• 1-5 years related experience
• Working experience with Microsoft programs such as Excel, Word, PowerPoint, etc
• Ability to work in a fast-paced, team-oriented environment with solid organizational skills and attention to detail
• Excellent interpersonal and communication skills in verbal, written, and presentation formats to all types of audiences
• Strong customer service and time management skills