Chromalox, part of Spirax Group, specializes in advanced thermal technologies for industrial heating applications. The Associate Application Engineer will analyze heating applications and design customer-focused solutions, providing technical support to the sales team and collaborating with design engineering.
Responsibilities:
- Design and quote premium solutions for standard and customer specific thermal applications
- Coordinate quotation and order entry activities with sales force, engineering, and plant personnel including sample orders and drawings for approval
- Understand markets and competition in each market to manage quotation of competitive designs
- Assist Sales Engineers by providing expertise to offer optimal thermal solution for unique applications
- Determine requirements for materials and related cost for product designs by working with engineering and purchasing departments
- Manage pricing and margin targets for key accounts and new opportunities
- Become proficient in using product design and pricing tools
- Assist customers and representatives in trouble-shooting common problems with equipment or applications
- Approve and support orders. Work with both design engineering and sales to play a key role in designing and order support
- Lead meetings with engineering, production, project management, finance, and sales to gain visibility and communicate accurate dates to customers for large order opportunities
- Assist in documenting, analyzing, and improving processes
- Support or facilitate process improvement projects and strategic projects as required
Requirements:
- Bachelor of Science Degree in electrical, mechanical, or chemical engineering is preferred
- Appropriate technical degree or equivalent experience required
- 1-5 years related experience
- Working experience with Microsoft programs such as Excel, Word, PowerPoint, etc
- Ability to work in a fast-paced, team-oriented environment with solid organizational skills and attention to detail
- Excellent interpersonal and communication skills in verbal, written, and presentation formats to all types of audiences
- Strong customer service and time management skills