Customer Service Representative (Remote)

WebCargo by Freightos is hiring a Customer Service Representative (Remote) to join their distribution department. The role focuses on providing customer support, shipment coordination, and service assistance while working remotely.

Responsibilities:

• Respond to customer inquiries
• Provide shipment status updates
• Document customer interactions
• Coordinate with distribution teams
• Resolve routine service requests

Requirements:

• Must be located in the U.S
• Strong written communication skills
• Basic computer proficiency
• Good organizational skills
• Ability to work independently