Senior Manager of Product, Partnership Products

PPLSI is a company focused on providing legal services, and they are seeking a Senior Manager of Product for Partnership Products. This role involves building and scaling a new strategic capability by developing a curated ecosystem of third-party legal service partners, defining end-to-end partner strategies, and ensuring integration of partner services into the member experience.

Responsibilities:

• Stand up the first wave of third-party legal service partnerships in priority practice areas
• Successfully deliver end-to-end member experiences through partner fulfillment (intake → referral → completion)
• Validate unit economics that demonstrate partner fulfillment is viable and scalable
• Establish measurable proof points for quality, speed, and cost compared to provider network fulfillment
• Increase the breadth of legal services available to members through new partner capabilities
• Ensure partner expansion does not negatively impact provider law firm relationships or economics
• Identify and scale areas where partners improve access, coverage, or specialization without degrading core fulfillment
• Create standardized frameworks for sourcing, vetting, contracting, onboarding, and managing partners
• Establish scalable operating processes that reduce marginal effort for each new partner added
• Develop governance models, scorecards, and decision frameworks for expansion, renegotiation, and termination
• Improve member satisfaction for partner-fulfilled legal matters
• Increase utilization in previously underserved or capacity-constrained practice areas
• Demonstrate retention and lifetime value improvements tied to expanded service offerings
• Support monetization opportunities through partner-enabled services where applicable

Requirements:

• Bachelor's degree in Business Administration or a related field
• 8–12+ years in product management, business development, partnerships, or platform strategy
• 3–5+ years in a senior leadership or principal-level role with end-to-end ownership responsibilities
• Proven experience building and managing a portfolio of third-party partners or vendors (not single-point integrations or isolated deals)
• Experience in subscription, membership, or recurring-revenue business models
• Strong background in services-oriented industries such as legal, insurance, healthcare, financial services, or employee benefits (preferred over pure SaaS environments)
• Demonstrated ability to operate in matrixed organizations and influence cross-functional roadmaps without direct control of all teams involved
• Strong financial modeling capability, including P&L ownership, unit economics modeling, and business case development
• Executive-level communication skills with the ability to simplify complex tradeoffs into clear decision frameworks
• Experience launching and managing multiple fulfillment or distribution channels alongside an existing core channel
• Complex commercial negotiation experience (pricing structures, SLAs, exclusivity, data-sharing, termination provisions)
• Background in regulated industries with jurisdictional variation (legal, insurance, healthcare, financial services)
• Experience in marketplace, platform, or network-based business models
• Experience designing and executing pilot programs or experimentation frameworks for scaling new partner models
• Prior exposure to legal services, identity protection, or adjacent membership-based service ecosystems
• Experience operating in transformation-stage organizations without established operating frameworks
• Partner ecosystem design and lifecycle management
• Unit economics, margin modeling, and cost-to-serve analysis
• Product integration and workflow design across multiple systems
• Regulatory and compliance considerations in legal or similarly regulated environments
• Stakeholder management across executive, operational, and external partner groups