Cruise Business Development Manager

Discover the World is an innovative sales representation company passionate about sales, people, and travel. They are seeking a Business Development Manager to expand and strengthen the cruise line’s presence and sales within the US travel agency community by building strategic relationships and driving revenue growth.

Responsibilities:

• Develop and maintain strong relationships with US travel agencies, consortia, host agencies, and key industry partners
• Serve as the primary point of contact for agency partners, ensuring exceptional communication and support
• Conduct regular in-person and virtual sales visits, training, product updates, and educational sessions
• Create and execute strategic sales plans to drive revenue growth and maximize market share
• Identify new business opportunities within the agency channel and convert them into long-term partnerships
• Track sales performance, analyze market trends, and implement corrective actions as needed
• Represent the cruise line at trade shows, conferences, roadshows, and consumer events
• Deliver product presentations, webinars, and training modules to increase brand knowledge and sales adoption
• Collaborate with marketing to develop sales tools, promotional campaigns, and agency-focused incentives
• Monitor agency sales performance and provide regular reporting to leadership
• Manage sales budgets, promotional funds, and co-op marketing dollars efficiently
• Ensure revenue targets and KPIs are consistently met or exceeded
• Work closely with Marketing, Reservations, Operations, and Revenue Management teams to align strategies and ensure exceptional customer experience
• Provide feedback from the agency community to help shape product development and commercial decision-making

Requirements:

• 2+ years of proven success in the cruise or travel industry sales
• Strong existing relationships within the US travel agency community (host, consortia, and retail)
• Demonstrated success in achieving or surpassing sales targets
• Excellent presentation, negotiation, communication, and consultative sales skills
• Willingness to travel extensively within the US
• Experience with new-to-market or rapidly growing travel brands
• Familiarity with CRM systems (Salesforce), sales analytics tools, and agency booking platforms
• Self-starter who thrives in a dynamic, partner-facing role
• Strong relationship-building and influencing skills
• Strategic thinker with a solution-oriented mindset
• Professional, polished, and trustworthy brand ambassador