Texas Health Resources is seeking a qualified Project Manager to lead the delivery of a Salesforce CRM Minimum Viable Product (MVP). The role involves managing project timelines, stakeholder engagement, and ensuring successful project deliverables while bridging business needs and IT requirements.
Responsibilities:
- Lead end-to-end delivery of a Salesforce CRM MVP from discovery through launch
- Develop and manage a phased project timeline, including milestones, dependencies, integrations, and resource needs
- Coordinate across business leaders, IT/Salesforce teams, and external partners as applicable
- Proactively identify risks, dependencies, and mitigation strategies
- Facilitate stakeholder interviews/workshops to gather and prioritize requirements across business units (e.g. community, employer, provider relationships)
- Translate business needs into clear, structured user stories, process flows, and functional requirements for Salesforce configuration/build
- Align stakeholders on scope for MVP vs. future phases
- Work closely with the internal Salesforce/ITS team to refine requirements, backlog, and sprint plans
- Speak the 'Salesforce language' (objects, fields, workflows, reporting, integrations) to ensure efficient handoffs and minimal rework
- Support UAT planning, execution, and issue resolution
- Identify required integrations (e.g., marketing tools, referral sources, reporting systems) and coordinate dependencies
- Define resource plan (internal/external, roles, and time allocations aligned to timeline
- Deliver a functional Salesforce CRM MVP aligned to agreed scope
- Produce a documented backlog and roadmap for future phases (post-MVP enhancements)
- Recommend a sustainable support/operating model for CRM (governance, roles, intake, prioritization, reporting cadence)
Requirements:
- Bachelor's degree in computer science, Information Systems, clinical field, business, or related field required
- 4 years related experience in lieu of a degree required
- 5+ years of project management experience, progressive leadership experience or experience leading high level projects and initiatives required
- Salesforce experience is required
- Hands-on experience leading Salesforce CRM implementations or enhancements
- Strong business analysis skills; requirements gathering, user stories, process mapping
- Ability to communicate effectively with both technical teams and business executives
- Experience building project plans with timelines, dependencies, and resource estimates
- Proven ability to manage multiple stakeholders and drive alignment
- Self-directed, adaptable, and comfortable in a contract/variable-hours environment