Harper is an AI-native commercial insurance company in San Francisco. They are seeking a Talent Coordinator to own the recruiting systems and scheduling, ensuring a smooth candidate experience and efficient interview processes. This role is crucial for maintaining the recruiting infrastructure as the company experiences rapid growth.
Responsibilities:
- Own Ashby end to end. You are the system administrator for our ATS. You build and maintain job pipelines, keep candidate stages accurate, create scorecards, manage interview plans, configure automations, and ensure the data is clean enough to actually inform decisions. If Ashby is broken or messy, that's your problem to fix
- Coordinate complex interviews. You schedule and run logistics for multi-round interviews and super days — coordinating across candidates, interviewers, and founders without letting anything slip. You manage confirmations, reminders, materials, and debrief structure. You make a complicated process feel effortless to everyone involved
- Train interviewers. You build and run Harper's interviewer training program — onboarding new interviewers to our scorecards, calibrating them on what good looks like, and holding the bar over time. You make sure no one walks into an interview cold
- Be the candidate experience layer. You own communications at every stage — clear, warm, and fast. You make sure candidates know where they stand and feel the seriousness of Harper's process even when the pace is intense
- Support the Recruiting Lead. You work directly with Harper's Recruiting Lead to operationalize sourcing campaigns, keep pipelines healthy, and flag bottlenecks before they become problems. You think one step ahead