Principal Consultant, Business Operations

A global advisory and consulting organization is seeking a senior-level Business Operations consulting lead to support complex sourcing and operational transformation engagements. This role focuses heavily on business process outsourcing strategy, operational improvement initiatives, and large-scale sourcing advisory work across finance, procurement, shared services, and related business functions.

The Principal Consultant will lead client engagements from strategy through execution, working closely with executive stakeholders to assess current operations, develop recommendations, manage delivery, and drive successful outcomes. This person will also play a role in identifying additional client opportunities and supporting broader business development efforts.

This is a contract opportunity with potential for future full-time consideration.

Additional Details

• Posted compensation may be paid in USD or converted to CAD equivalent depending on location and contract terms.

• Remote position with approximately 25 50% travel
• Candidates must currently reside in Canada
• Independent contractors are welcome
• No third-party vendors or agencies please

What You ll Be Doing

• Lead large, complex consulting engagements focused on business operations, sourcing strategy, and operational transformation
• Advise clients on shared services, global business services (GBSC), outsourcing models, and hybrid delivery structures
• Help clients evaluate and optimize service delivery, operational efficiency, and vendor relationships
• Build and manage detailed financial models, budgets, business cases, and operational analyses
• Support RFP development, statement of work creation, SLA definition, and sourcing contract negotiations
• Evaluate outsourcing provider proposals and guide clients toward the best-fit solutions
• Develop sourcing and negotiation strategies that align with client objectives
• Partner directly with senior client executives and service provider leadership teams
• Manage project scope, timelines, staffing, risk, reporting, and overall delivery quality
• Contribute to sales pursuits, intellectual property development, and internal consulting initiatives
• Bring practical understanding of AI and Agentic AI applications within business process environments

What They re Looking For

• 5 15 years of experience across business operations consulting, outsourcing advisory, shared services, finance/accounting operations, procurement, or related transformation environments
• Strong understanding of sourcing models, outsourcing agreements, service delivery structures, and operational optimization
• Experience working within or alongside large consulting firms, advisory organizations, or outsourcing providers is highly valued
• Ability to lead executive-level conversations and translate complex operational issues into practical business recommendations
• Strong financial acumen, including budgeting, process cost analysis, and business case development
• Experience managing complex consulting engagements and cross-functional delivery teams
• Knowledge of sourcing contracts, SLAs, vendor management, and proposal development
• Strong presentation and communication skills with executive audiences
• PMP certification and prior consulting delivery leadership experience are considered strong pluses

Education

• Bachelor s degree required
• MBA or advanced degree preferred