Key skills
AWSAzureCloudDockerEC2Google Cloud PlatformKubernetesLinuxPrometheusPythonSplunkTerraformGoGolangGCPGoogle CloudS3SaaSCommunication
About this role
Role Overview
- Developing and supporting critical monitoring systems.
- Helping external teams instrument and improve observability
- Maintaining a large knowledge base and how-to guides for consumers of our platform
- Helping to set a direction for the company’s monitoring strategy and reducing the operational burden for our team and company.
- Influencing the team's road map and quarterly plans, balancing both platform needs, requests from users, and long term company goals.
Requirements
- Bachelors + 12 years of related experience, or Masters + 10 years of related experience, or PhD + 8 years of related experience.
- A mix of experience in Software Engineering, Site Reliability Engineering, and Observability.
- Experience supporting customers in a SaaS environment.
- Excellent communication skills and a history of collaborating effectively with cross-functional teams.
- Experience in crafting and delivering software as a service and working with cloud infrastructure services such as AWS EC2, S3, Kubernetes, etc.
- Experience working with multiple cloud providers (like AWS, GCP, and Azure).
- Implemented multiple types of observability (logs, metrics, events, telemetry) for large-scale software deployments.
- Experience with some mix of Linux, Docker, Kubernetes, Golang, Python, Terraform, Prometheus, Splunk, DevOps or SRE concepts, Timeseries databases, Distributed computing paradigms.
- Experience supporting large-scale, distributed, or business-critical systems.
Tech Stack
- AWS
- Azure
- Cloud
- Docker
- EC2
- Google Cloud Platform
- Kubernetes
- Linux
- Prometheus
- Python
- Splunk
- Terraform
- Go
Benefits
- medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year
- flexible vacation time off program
- 80 hours of sick time off
- up to 80 hours of unused sick time carried forward